Effective date: October 3, 2026
Ephemeral Networks (“Ephemeral Networks,” “we,” “us,” or “our”) is a veteran-owned business located at 8 The Green, Ste B, Dover, DE 19901. This Privacy Policy explains what information we collect through ephemeralnetworks.com (the “Site”), including Socks University and our Tessaract product pages, how we use it, and the choices you have.
Information we collect
- Information you give us. When you fill out a contact or consulting form, subscribe to our newsletter, request a Tessaract trial, or create an account, we collect the details you provide, such as your name, email address, phone number, and message.
- Account and training information. If you register for a membership or course, we keep your account details, membership level, and course progress so we can deliver the training you signed up for.
- Payment information. Payments are handled by third-party payment processors. We do not store full card numbers on our servers. We receive limited details, such as the amount, date, and status of a transaction.
- Information collected automatically. Like most websites, the Site records technical information such as your IP address, browser type, pages visited, and the date and time of your visit. Some of this is collected through cookies, as described in our Cookie Policy.
How we use information
- To respond to your inquiries and provide consulting, training, and product support.
- To create and manage your account, memberships, and course enrollment.
- To process payments and send related receipts and notices.
- To issue and support Tessaract trial and product licenses.
- To send newsletters and updates you have asked for. You can unsubscribe at any time using the link in any email.
- To keep the Site secure, prevent fraud and abuse, and understand how the Site is used so we can improve it.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share information only with service providers that help us operate the Site and our business, such as website hosting, security and performance services, payment processing, learning management, and email delivery. These providers may use your information only to perform services for us. We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets.
Data retention
We keep personal information for as long as needed to provide our services, maintain your account, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below. We will respond within the time required by law.
Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date above. Significant changes will be highlighted on the Site.
Contact us
Ephemeral Networks
8 The Green, Ste B, Dover, DE 19901
Email: socks@ephemeralnetworks.com
Phone: 771-271-7747